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    • SETS
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    • ULTIM'BOOST
    • SENSI'REPAIR
    • CLARITY
    • HYDRA'GLOBAL
    • SPECIFICS
    • NUTRI'VITAL
    • LUMIN'ÉCLAT
    • LIFT'EXPERT
    • ACTIV'AGE
    • BODY CARE
    • SUN CARE
    • 1000 MILLE
    • CABIN ESSENTIALS
    • MAKE-UP
    • SOIN DERMATOLOGIQUE
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    • CABIN EXCLUSIVES
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Privacy policy

Cosmética Bio - 9222-7438 QC inc. (hereinafter “Cosmética”) is committed to protecting your confidential information online. Please read the following policy to understand how your personal information will be treated when you shop on our website https://cosmetica-cosmeceutique-bio.myshopify.com (hereinafter the "Website").

If you have any questions regarding the processing and collection of data and following the reading of this policy, you can contact us directly at info@cosmeticabio.ca.

INFORMATION COLLECTION

Cosmética does not collect identifiable information from a natural or legal person, unless this person provides this information on a voluntary basis. When you provide us with personal information, you agree to the way Cosmética collects, uses, discloses and otherwise manages this information as described in this policy. We collect your personal information when you:

Purchase products from the Website;
You create an account on this Website;
Complete a survey, enter a contest or any other promotion;
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Personal information may include your name, address, email address, phone number, items purchased, method of payment. In addition, personal information may also include information collected automatically when you visit our Website.

We automatically collect certain information about the computing device you are using, including information about your web browser, IP address, time zone, and certain cookies installed on your device. Additionally, as you browse the Site, we collect information about the web pages or individual products you view, the websites or search terms that refer you to the Site, and how you interact with it. with the website. This automatically collected information will hereinafter be referred to as “Device Information”.

We collect Device Information by way of the following technologies:

- "Cookies" are data files placed on your computer or device and often have a unique and anonymous identifier.

- “Log files” track activity on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages and timestamps.

- “Web beacons” and “pixel tags” are electronic files used to record information about how you browse the Site.

USE OF INFORMATION

Cosmética uses Personal Information to send your orders and process requests for products offered on the Website as well as to follow up on these orders or requests. In addition, we use this information to detect any potential fraud or risk.

Where consistent with the preferences you have shared with us, we may provide you with information or advertising relating to our products or services.

SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties to help us process it. For example, we use Shopify to power our online store. To learn more about how Shopify uses your Personal Information, visit: https://www.shopify.com/legal/privacy.

Additionally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights in any way.

DATA RETENTION AND ACCESS TO YOUR INFORMATION

When you place an order on the Website, we retain the Order Information for our records, unless and until you ask us to delete this information. You can make a deletion request by sending an email to info@cosmeticabio.ca.

If you have an account on our Website, you have the ability to view and update your personal information online by accessing your account. You can make a request to delete the account by sending an email to info@cosmeticabio.ca.

PROTECTION OF YOUR PERSONAL INFORMATION

Please be aware that we take physical and electronic security measures to protect your personal information. Although we take all of these security measures in addition to those required by law, no security device is infallible. Users should always exercise vigilance in the handling and disclosure of their Personal Information and should avoid sending their Personal Information by unsecured email.

CHANGES TO THE PRIVACY POLICY

In the future, we may update this privacy policy to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
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